Our Video Tutorials cover most of the features and packages that come standard with our web hosting plans. Please review the list of support videos that may provide the answer you’re looking for: support.sierrahosts.net
If you have a question about how to use or modify your web software (cPanel, WordPress, Drupal, SMF Forum, etc.) that is not addressed by the Video Tutorials, please see the online documentation provided by the developer of the respective software package.
- cPanel User Guide
- WordPress Codex
- Drupal Community Documentation
- SMF Forum Online Manual
- osCommerce Library Online
- Horde Webmail Wiki
- phpMyAdmin Documentation
If the documentation for your software package isn’t listed here, you can Google “softwarepackagename documentation” to find the manual online.
Do you need assistance with customizing your web software? We charge an hourly rate for customization and other services. Please see our Services page for more information.
Does the server appear to be down? Please contact us via email or call (530) 613-4181.
Need to upgrade to a larger account with more disk space? Please email us for further info.
Private SSL certificates are recommended for any site that handles customer data and financial transactions. Private SSL certificates are available for as low as $65 per year plus a monthly charge of $2 for a dedicated IP address. Please contact us for more information.